Are you using QuickBooks 2013 with add-on services such as e-mailing invoices, processing credit cards or running payroll? If yes, you will need to upgrade your software prior to May 31, 2016 as they will not work after this date. Each year QuickBooks stops support of a desktop version for all types (Pro, Premier, Enterprise Solutions, Accountant Edition, and Mac) and 2013 is the version this year that will no longer be supported.

If you don’t use any of the add-on services, you will not be impacted unless you need technical support. Below is information from Intuit explaining this service termination.

What service discontinuation means:

Products affected by service discontinuation as of May 31, 2016, are listed in the table below. If you don’t make use of live technical support or any of our add-on services, and are happy with your current version of QuickBooks, you can continue to use it.

If you are using a product affected by service discontinuation and want to maintain access to live technical support and add-on services, you’ll need to upgrade to the latest version of QuickBooks as soon as possible.

Detailed information

Calendar Year 2016 Discontinuation Policy (QuickBooks 2013 Products)

Fully supported products Products for which services will be discontinued after May 31, 2016
QuickBooks Pro and Premier (Windows) 2016, 2015, 2014  QuickBooks Pro 2013QuickBooks Premier 2013 (General Business, Contractor, Manufacturing &  Wholesale, Nonprofit, Professional Services, and Retail)
QuickBooks for Mac 2016, 2015, 2014  QuickBooks for Mac 2013
QuickBooks Enterprise Solutions 16, 15, 14  QuickBooks Enterprise Solutions 13
QuickBooks Accountant 2016, 2015, 2014  QuickBooks Premier Accountant Edition 2013QuickBooks Professional Bookkeeper 2013

As services to older versions are scheduled to be discontinued, we notify affected customers in advance by mail or email and through in-product notifications and information on this web site, such as this article. Please keep an eye out for updates on our future plans as they become available.

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