Tired of hearing complaints at work? Discover how one mindset shift can turn constant grumbling into actionable solutions and empower your team to thrive.
#LeadershipDevelopment #CommunicationSkills #WorkplaceCulture #EmployeeEngagement #ToughTalkAudit
Key Notes
- Complaints are often unspoken or poorly framed requests.
- Identifying facts over narratives is key to solving real workplace issues.
- The “Five Minute Pitch Rule” empowers succinct, effective communication.
- Leaders must create safe spaces for honest, solution-focused dialogue.
- Setting clear “by-whens” eliminates ambiguity and builds accountability.
- Shared definitions and aligned goals create a unified, productive team culture.
Links
Website https://elevatedtalentconsulting.com
LinkedIn: https://www.linkedin.com/in/traci-austin
Facebook:
https://www.facebook.com/elevatedtalentconsulting
Instagram:
https://www.instagram.com/elevatedtalentconsulting
YouTube:
https://www.youtube.com/@elevatedtalentconsulting
Offer
Free access to the Tough Talk Audit and the Tough Talk Blueprint, a six-step process to navigate workplace complaints and turn them into actionable solutions.
Meet Traci
Traci Austin: The Go-To Expert in HR & Leadership for
the Trades
Traci Austin, MPA, SPHR, SHRM-SCP, ACC, is a
transformational leadership strategist and the
Founder & Chief Talent Officer of Elevated Talent
Consulting. She is the authority on HR and leadership
for the trades, helping construction and skilled trades
businesses build high-performing teams and develop
the next generation of trade leaders.
With over 20 years of experience in HR leadership
and workforce development, Traci has made it her
mission to fix the leadership gap in the trades. She
partners with business owners, project managers,
and field leaders to tackle their biggest hiring,
retention, and training challenges—equipping them
with the tools to lead with confidence, build engaged
teams, and create workplaces where people want to
stay
