Communication is a big part of all our lives, both personal and professional. Multiple aspects of our lives absolutely depend on good and clear communication – whether you’re working to communicate your ideas on a creative team, a sports team, or to your own office staff. Communication breaches the bounds between business and personal.
Good communicators are irresistible; they invite conversation and ideas (and they are just pleasant to be around). Kevin Daum at Inc.com made some observations about amazing communicators, like Presidents Clinton and Regan. Whether you’re standing behind a podium or sitting at your own dining room table, learn to communicate better with these seven traits. (Here are the first three, stay tuned for the rest!)
1. Connecting
Before “broadcasting” your message, try this: connect with the person first, both intellectually and emotionally. Never assume your message is strong enough to merit undivided attention from the listener; find the common ground between you and deliver your message from that commonality. Daum advises:
“Know your audience and start by conveying an emotional anecdote that shows your common perspective….let your listeners feel your empathy and know you value their importance.”
2. Engaging
What’s the difference between a lecture and a conversation? Well, a conversation engages both parties, and this is exactly why it’s more effective. Learn how to give and take in a reciprocal manner. Remember, no one likes a know-it-all, so be ready to learn in addition to being informed.
“[Amazing communicators] often mirror by repeating others’ comments, concerns and feelings in a manner that shows understanding and interest. To be an amazing communicator, you should be well informed and yet ready to learn, listen and participate.”
3. Disarming
Over-communication leads people to display a defensive side. And let’s be honest, we have all learned to guard against manipulative sales pitches. To be a good communicator, you’ll need a way to disarm people and make them comfortable. How? By being humble, authentic, and trustworthy yourself. Many use humor and genuine interest to make themselves likable and non-threatening.
“Get comfortable and confident in your own skin so you can give good energy in conversation and from the podium.”
That’s not all – come back on Friday to hear the rest!
