Saying Goodbye to an Employee

As most of you have who ever hired an employee have experienced, I had an employee leave their position as of last Friday.  It is almost always a bittersweet moment (only the few times I’ve had to terminate has it not had any sweetness to the situation).  In...

National Small Business Week is Here!

National Small Business week is May 12-16, so what are you going to do to celebrate? The Small Business Administration is planning a great deal of activities, conferences and webinars before they announce the 2014 National Small Business Person of the Year at the end...

Increasing Customer Loyalty

Whether you want to connect with a business colleague or a personal friend, relating with people on a personal level generally produces positive results. When it comes to businesses seeking better relationships with their customers, a very similar rule applies,...

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