Today I want to discuss the important topic of managing employee salary requests and promotions. I’ll cover the key points of an article by Chase Law Group that provides a five-step guide to effectively handle these situations.
Step 1
Say the three magic words – “Tell me more.” When an employee approaches you with a salary request or promotion, it’s essential to understand their perspective. By asking them to elaborate on their reasons, you can gain insight into their expectations and assess if there are any performance-related misalignments.
Step 2
Evaluate the ask. It’s important not to confuse exceptional short-term efforts with consistent high performance over time. Determine whether the employee’s request is justified by objectively evaluating their overall performance and contributions. Consider whether a one-time spot bonus for their exceptional work might be a more suitable alternative to a salary increase.
Step 3
Do your salary research. Conduct thorough research to understand how your compensation package compares to industry standards for similar roles, both regionally and nationally. This will help you assess if you are underpaying your employees significantly and whether adjustments need to be made to align with market norms.
Step 4
When you reject, reject with grace. If you decide not to grant the requested salary increase or promotion, it’s crucial to handle the conversation tactfully and respectfully. Present the facts, highlighting the research you’ve conducted, and discuss alternative non-financial perks or benefits that might be available. Ensure the employee feels heard and provide them with a clear career path moving forward.
Step 5
Partner with your employees to create goals. Collaborate with the employee to establish SMART goals (specific, measurable, achievable, relevant, and time-bound) that can lead to future promotions or salary increases. This step allows the employee to understand the expectations and actions required to progress in their career within a specified timeframe.
Managing employee salary requests and promotions can be a challenging task for small business owners. However, by following these five steps, you can handle these situations effectively and maintain a positive work environment.
Remember, as a small business owner, investing in your employee’s growth and development is crucial for long-term success.